Costly
Business Golf Mistakes
by
Judy Anderson
The billions
of dollars and thousands of hours spent by corporate America
on business golf can be an excellent investment because golf
is such a powerful tool for building relationships and developing
business. But when companies don't look carefully at how they're
using business golf, the cost is even higher. Not only are they
wasting money, they're also probably losing business and missing
opportunities. The cost becomes more than any company can afford.
Are you or your company making any of these expensive business
golf mistakes?
Using
a strategy that's not cost effective. Years ago companies
could afford to support various not-for-profit outings, maintain
several private club corporate memberships, and let their employees
play business golf with the hope that business would somehow
develop. Today it's critical for a company to tie its business
golf strategy to the corporate goals and track the efforts and
results. Accountability is just as important in business golf
as it is in any other area of business.
Choosing
the wrong wood or iron can cost you a stroke when you play.
Choosing the wrong type of outing (corporate vs charity events)
or making the wrong sponsorship decisions can cost a lot more.
Inviting
the wrong people. Anyone who's ever played golf knows that
it's the members of the foursome who can either make or break
the round. This is true whether the objective is just a fun
day out, playing some serious golf, or doing business. So the
blend of people you bring together for business golf is a critical
factor in how successful your efforts will be.
The tricky
part of this is defining what you mean by the "right"
people. Do you define it by the dollar amount of business the
individual represents? Or do you invite people based on their
golf skill level, how well they'll get along, or whether they'll
be able to do business with each other as well as with you?
With all these factors to consider, it's little wonder the "right"
people don't always end up together.
Spending
too little or too much. This is another tricky issue. Of
course, the ideal is to spend just enough to accomplish your
objective and no more. But that's not always possible. The more
business golf options (foursomes, outings, pro ams, tickets
to pro events, golf-related gifts, etc.) you have, the easier
it is to select what's appropriate for a particular business
associate. For example, sometimes it might be enough to invite
someone to an outing at their own expense just because you share
a mutual interest in golf. Other times it's more appropriate
to invite them as your guest.
Be aware
of the fact that you're setting a precedent with any business
golf activity and a "can you top this?" mindset may
develop. The first time, business associates really appreciate
it and it serves as an incentive and motivator. The second time,
it's expected. The third time it's perceived more as an entitlement.
Talking
business too soon or too late. Are your employees savvy
enough to know when and if to talk business? Do they read people
on the golf course as well as they read the greens? Picking
up on the cues isn't as easy as it is in an office setting because
the focus is constantly shifting between golf and conversation.
Lack
of follow through. If you don't follow through with your
golf swing, you won't hit your target. If you don't follow through
with your business golf efforts, you won't maximize your bottom
line. I'm constantly amazed at how many people say they play
golf to network and still don't carry business cards with them
to exchange at the end of the round or during the cocktail hour
at an outing. They also don't plan a "20th hole" strategy,
whether it's a phone call, office visit, or some type of golf
activity.
Many companies
send employees to play in foursomes and outings and to network
for business. But because there is no strategy or accountability
for following through, their results are limited. The individuals
and companies who are most successful with business golf, know
that follow through is essential.
Now is the
time to look at your business golf strategy so you can make
this your best year ever. Chi Chi Rodriguez once said, "Golf
is a thinking man's game. You can have all the shots in the
bag, but if you don't know what to do with them, you've got
troubles." Business golf is a thinking person's game. Strategize
your "shots" and you'll avoid a lot of costly mistakes.